Refunds

Academy Refund Policy

Last updated: July 15, 2026.

The supplier of Academy products is Individual Entrepreneur FAIZALII RIZOZODA, trading as Alehance Storage Academy ("Alehance"). Paddle acts as merchant of record for Academy purchases.

How to request a refund

Email hello@alehance.top within 14 days of purchase. Include the purchase email address, order or transaction reference, course name, and a short explanation. Do not send full card details or security codes.

Eligibility

We review refund requests fairly. A refund is normally available when course access was not delivered, the purchased course is materially different from its description, a technical problem prevents reasonable access and cannot be corrected, or applicable consumer law requires a refund.

For a change-of-mind request, we may consider how much of the digital course has already been accessed, downloaded, or completed. This does not limit any non-waivable consumer rights.

Processing

Paddle acts as merchant of record for Academy purchases. Paddle processes approved refunds to the original payment method. Bank and payment-network processing times may vary.

One-time purchases

The Academy currently sells recorded courses as one-time purchases. There is no recurring subscription to cancel unless a checkout explicitly states otherwise.

Contact

For refund or access questions, email hello@alehance.top.